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Refund Policy

Please note that “Refund Policy” changed on 12, June 2022


WWW.INFYNIT.TV, INFYNIT.Social, and INFYNITVitality.com make every effort to provide its clients assistance related to the fiat funds or cryptocurrency refund process.

  1. General rules
      1. Our company guarantees the right to a refund to all its clients in cases where a transaction related to purchase / sell of cryptocurrency has not yet been processed.
        Payments for exchanges made on WWW.INFYNIT.TV, INFYNIT.Social, INFYNITVitality.com are non-refundable, irrevocable and cannot be changed after the transaction is completed and cryptocurrency / fiat funds are sent to the e-wallet / card or bank’s account specified by the client.
        Refunds in excess of the originally paid amount are not possible.
        Clients are notified of decisions made by WWW.INFYNIT.TV, INFYNIT.Social, INFYNITVitality.com regarding refunds by sending emails by BTCBIT.NET to clients’ email addresses registered in the BTCBIT.NET system.
      2. To request a refund (fiat funds or cryptocurrency), the client should contact WWW.INFYNIT.TV, INFYNIT.Social, INFYNITVitality.com by writing a letter to the company’s email address [email protected] with a request for a refund and indicating the transaction number for which a refund is required.
        After the WWW.INFYNIT.TV, INFYNIT.Social, or INFYNITVitality.com receives the refund request, the client will be notified of the decision.
    1. Please note that, on average, it can take up to 24 hours for a refund request to be processed from the moment we receive the mentioned request from the customer.
      All information related to the refund request is carefully checked and verified by WWW.INFYNIT.TV, INFYNIT.Social, INFYNITVitality.com.
      1. WWW.INFYNIT.TV, INFYNIT.Social, INFYNITVitality.com maintains full custody of Zadkiel (ZDKL) Coin, fiat funds, and user data/information which may be turned over to governmental authorities in the event of WWW.INFYNIT.TV, INFYNIT.Social, INFYNITVitality.com accounts’ (profiles’) suspension/closure arising from fraud investigations, investigations of violation of law, or violation of the Company’s policies, till the final decision will be made.
      2. In case of a positive decision: Refunds in excess of the original transaction amount are prohibited for any payment method.
    2. Fiat funds will be returned to the client using the same method and the same bank/card details from where the client made the initial transaction to WWW.INFYNIT.TV, INFYNIT.Social, or INFYNITVitality.com.
      Refunds are made by:
      – payment cards (VISA / MC): any day of a week;

      Please note that the refund enrollment to the client’s bank / card account could take up to five business days, that depends on each bank internal policies and / or procedures, and which our company cannot influence in any way.
        1. The User acknowledges the finality of all purchases, sales or exchanges of cryptocurrency, whether they are completed or pending. Virtual currencies are digital assets, transactions (either completed or pending) of which are irreversible, non-refundable and cannot be changed once submitted by nature of the cryptocurrency and blockchain technology itself.  In accordance with this Refund Policy, a refund to the User is allowed only when funds were not credited to the User’s cryptocurrency wallet after completion of a purchase transaction processing due to technical reasons or as a result of an error. In such cases, if the refund request is deemed to be justified and approved by WWW.INFYNIT.TV, INFYNIT.Social, or INFYNITVitality.com, the funds will be refunded back to the User through the same payment method and to the same digital wallet, credit/debit card or bank account from which the funds were originally received.
        2. Cryptocurrency will be returned to the indicated MetaMAsk-wallet provided by the customer from where the client made the initial transaction. Since the price of a cryptocurrency is constantly changing, there may be a difference between the value of the cryptocurrency at the time of purchase and at the time of sale and the time of refund.
        3. Refunds will be processed without undue delay, and in any event within seven (7) days after WWW.INFYNIT.TV, INFYNIT.Social, or INFYNITVitality.com approved a refund. Refund transactions can take up to ten (10) business days, excluding time needed for funds transfer from the bank or payment provider to your account.
    3. In the request consideration process WWW.INFYNIT.TV, INFYNIT.Social, or INFYNITVitality.com could inquire additional documents such as identity documents, or a payment order, or any other document as proof of payment.
      If the requested documents from the client’s side are not provided within 2 working days after the company’s request, or WWW.INFYNIT.TV, INFYNIT.Social, or INFYNITVitality.com doubts the authenticity of the provided documents, the processing time for the refund request will be extended, and a decision will be made on further actions on the part of WWW.INFYNIT.TV, INFYNIT.Social, or INFYNITVitality.com.
      Until all the circumstances are clarified and / or the verification of documents is completed, WWW.INFYNIT.TV, INFYNIT.Social, and INFYNITVitality.com reserves the right to freeze the client’s fiat funds / cryptocurrency requested for a refund.
    4. Clients must provide accurate and correct information related to the initiated transaction. WWW.INFYNIT.TV, INFYNIT.Social, or INFYNITVitality.com is not responsible for the result of any transaction made due to client error, or due to the provision of incorrect or misleading information.
    5. Please note that in case of incorrect personal details specified by the client when making a payment, the costs and fees incurred during the processing of the refund will be reimbursed exclusively by the client.


  1. Chargeback
    WWW.INFYNIT.TV, INFYNIT.Social, or INFYNITVitality.com provides its clients with the possibility to resolve any problem or issue related to exchanges before the client fills a complaint request (chargeback) with the customers’ bank. The settlement process takes place by contacting the customer support department.
    WWW.INFYNIT.TV, INFYNIT.Social, or INFYNITVitality.com reserves the right to suspend the client’s account during the complaint request investigation process.



Please note that cryptocurrency rates can change very dynamically, therefore, there may be a negative difference between the value of the cryptocurrency at the time of purchase and its value at the time of sale; this difference is covered by the refund amount.



WWW.INFYNIT.TV, INFYNIT.Social, or INFYNITVitality.com reserves the right to make changes and amendments to this Refund Policy, including if any changes are made to the law. If the client does not agree with the possible changes, he/she should stop using the WWW.INFYNIT.TV, INFYNIT.Social, or INFYNITVitality.com service.


Product Refund Policy 

  1. 100% LIFETIME MONEY BACK GUARANTEE NO QUESTIONS ASKED on INFYNIT XR product orders. If you’ve made a purchase and you’re not happy for whatever reason with your INFYNIT XR product experience let us know and we’ll refund your purchase minus shipping.
  2. Send us back ANY/ALL unused and unopened INFYNIT XR product to: INFYNIT Vitality, 2762 PEACE PORTAL DRIVE,  Unit #127, BLAINE WA 98230. Shipping costs will not be refunded.
  3. During the checkout process, you will be given the complete terms of your purchase. Included in those terms is your clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These products have not been evaluated by the FDA. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any extra benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are drawing your own opinions as to any additional benefits or use these products may provide. All INFYNIT.TV, INFYNIT Vitality, INFYNIT.Social products offer a lifetime customer satisfaction guarantee. If you are not satisfied with any of these products, simply let our team know @ [email protected] and a full refund less any shipping charges will be applied to your account immediately. We greatly appreciate any unused and unopened product returns. Our team will send you a prepaid shipping label for you to send us back any product that hasn’t been opened or used.

Your acceptance of the terms of purchase means you agree to and understand the refund policy.

Damage During Shipping

We take customer satisfaction very seriously. All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse.

Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made with 72hrs. Please contact us and provide detailed information for any product damaged during shipping within that time.

International Orders

In some countries, you may incur some extra shipping charges for end-point drop off, tax tariffs, and other charges. If purchasing from a country outside of the United States, we implore you to do your own research about these possible charges prior to making a purchase. You will not be reimbursed or refunded based on these extra charges.


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